Most Popular On-Demand CRM Service

The World's Most Popular On-Demand CRM Service

The proven leader in on-demand customer relationship management (CRM), salesforce.com empowers customers to stand out from the crowd. We do so by delivering the most innovative technology and making it as easy as possible to share and manage business information. Our solutions combine award-winning functionality, proven integration, point-and-click customization, global capabilities, and the best user experience and the result is CRM success. That's why Salesforce has earned the trust of its customers and a customer success rate of 95%*. Get started using Salesforce CRM today.

Why Salesforce?
AwardsWinner! Industry watchers single out the CRM leader.
PlatformForce.com: The world’s first multitenant, on-demand platform.
IT ResourcesMaking the case for on-demand with your CIO and IT team.
AppExchangeHundreds of applications and services for extending your CRM.
Analyst ResearchThe experts agree: on-demand is in demand.
Successful CustomersThe best way to learn about salesforce.com is to listen to our customers.
ServicesSuccessforce services help ensure your CRM success.
Best PracticesGet valuable tips from the vibrant salesforce.com community.
Comprehensive On-Demand Business Services

Sales
Salesforce SFA enables companies to drive sales productivity, increase visibility, and expand revenues with an affordable, easy-to-deploy service that delivers success to companies of all sizes.Details

Service & Support
The Salesforce solution for customer service gets companies up and running in a matter of weeks with a call center application that is loved by agents and a customer self-service application— powered by Web 2.0—that generates new levels of customer loyalty.Details

Partner Relationship Management
Salesforce Partners makes it easy for partners to access leads, collaborate on deals, and locate all the information they need in order to be successful. The Salesforce Partners is seamlessly integrated with Salesforce SFA to deliver unparalleled visibility to your company's entire sales pipeline for direct and indirect channels.Details

Marketing
Salesforce Marketing enables closed-loop marketing to execute, manage, and analyze the results of multichannel campaigns. Marketing executives can measure the ROI of their budgets, tie revenue back to specific marketing programs, and make adjustments in real time.Details

Content
Salesforce Content brings Web 2.0 usability to your business content so you can share it more effectively and enhance collaboration within your organization. Empower employees to find the exact documents they need, right from the business applications they use on a daily basis.Details

Ideas
Salesforce Ideas makes it easy to unleash the power of community and create a dynamic dialogue with your customers, partners, and employees. With Salesforce Ideas, you are clicks away from creating an online community where members can post, discuss and vote on ideas. The best ideas bubble up to the top, helping you prioritize and manage feedback in a scalable manner and instilling a sense of co-ownership with your most passionate evangelists.Details

Analytics
Salesforce Analytics empowers business users at every level to gain relevant insight and analysis. With real-time reporting, calculations, and dashboards, businesses can optimize performance, decision making, and resource allocation.Details

Custom Applications
Build enterprise-class applications on salesforce.com's powerful on-demand platform. Deliver all your company's business applications in a single environment with one data model, one sharing model, and one user interface.Details

Industry Applications
Meet all of your industry-specific needs with salesforce.com's award-winning CRM, a broad variety of on-demand apps from the AppExchange, and the Force.com platform. Our industry applications are built on the successes of hundreds of companies in your industry. And because no two companies are exactly alike, all industry apps are fully and easily customizable.Financial Services High Tech Media & Communications Public Sector

AppExchange Applications
The AppExchange is your one-stop marketplace for on-demand business applications. The AppExchange makes it easy to find, sample, and select from hundreds of apps for your business, all preintegrated with Salesforce.Details

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